Join Us Login


23rd May 2017

From May 16th, the UK’s largest delivered wholesaler Palmer & Harvey, will be partnering with UK charity Missing People to display appeals for missing children and adults on the sides of their vans that make daily deliveries to shops in every UK mainland postcode.

Last year, 240,000 people were reported missing in the UK – enough to fill Wembley Stadium three times. All missing people, especially children, are vulnerable to harm.

P&H initially approached Missing People with the idea for how the space on its delivery vehicles could be used for a social purpose given their presence in towns, villages and urban centres all over the UK.

Missing People offers a lifeline to people who are missing and brings hope to the families who are desperately waiting for news of their missing loved one. This partnership will help extend the visibility and reach of Missing People’s efforts to find a missing person or encourage members of the public to come forward with new information.

The delivery vans will appeal for missing people in the communities they were last seen; from Olivia Burton-Taylor who went missing from Sevenoaks in Kent aged 17 last year and Luke Durbin who has been missing from his home in Suffolk for over ten years, to Allan Bryant, who was 23 when he went missing from Glenrothes in the East of Scotland in 2013, the appeals span communities where a loved one is missing across the UK.

Missing People will work with the guidance from the police, and with Palmer & Harvey’s regional depots, to ensure the vans go on the roads with the latest missing person posters as new appeals start.

Jo Youle, CEO of Missing People, says:

“When someone is missing, it is almost always a sign that something is seriously wrong. One of the charity’s key focuses is to appeal to a missing person to let them know that we are here for them, as well as asking the public to share vital information. The new Delivering Hope campaign will be instrumental in helping us extend the reach of our publicity appeals and we really hope it will play a role in reuniting missing people with their loved ones.”

Martyn Ward, Managing Director of P&H, comments:

“To our customers, what matters is inside the vans. Yet the exterior is effectively a blank canvas that could be used to grab people’s attention and help those in the communities we serve. The Delivering Hope campaign allows us to use our extensive delivery network to help this hugely inspiring cause. Missing People does incredible work every day to search for and reach out to missing people on behalf of their friends and family.

“By using our delivery vans to display missing people posters, we hope to further raise awareness of missing people in the areas they were last seen, and deliver hope to families who are waiting for news about their loved ones. We are delighted to be able to lend our assets to such a vital cause.”

Nicki Durbin, mother of Luke Durbin, one of the appeals featured in the Delivering Hope campaign who went missing from Woodbridge, Suffolk eleven years ago, says:

“The ongoing support Missing People has offered me since the day Luke went missing has been invaluable. It’s so important to me to keep raising the of profile of Luke’s appeal to encourage people to come forward with any information they may have. The Delivering Hope campaign is a great new way for us to reach people in the area where Luke was last seen who may not already have come across the appeal.”

Delivering Hope marks the start of a long-term partnership between Missing People, Palmer & Harvey and its 4,000 employees to help ensure that even more can be done to help missing people and their families.

Help Missing People and Palmer & Harvey reunite families. Visit or for more information about the two organisations.


For more information please contact:

Mark Lewington at MHP Communications, 0203 128 8569,

Notes to editors:

The appeals that are being featured on the Delivering Hope:

Allan Bryant

Missing from Glenrothes, Fife since 3rd November 2013. Age at disappearance 23.

Abdullah Abdrabo

Missing from Harrogate, Yorkshire since 2nd October 2016. Age at disappearance 17.

Jack Stewart

Missing from Rochdale, Greater Manchester since 8th February 2016. Age at disappearance 69.

Luke Durbin

Missing from Woodbridge, Suffolk since 12th May 2006.

Lorraine Ridout

Missing from Cardiff since 31st January 2016.

Dao Linh-Chi

Missing from Trowbridge, Wiltshire since 6th June 2016.

Isaac Ssemwanga

Missing from Poledark, East Sussex since 18th April 2017.

Olivia Burton-Taylor

Missing from Sevenoaks, Kent since 8th February 2016.

Lee Boxell

Missing from Sutton, Surrey since 10th September 1988.

AnchorAbout Palmer & Harvey

Palmer & Harvey (“P&H”) is the UK’s largest delivered wholesaler of grocery products operating from a network of national distribution and transhipment centres, regional and local depots in 65 locations across Great Britain and Northern Ireland, servicing approximately 90,000 retail sites for its customers ranging from the local corner-shop and petrol forecourt to the UK’s largest multiple grocers.  Established over 90 years ago, P&H has grown organically and by acquisition to become the fifth largest private British company by turnover, employing approximately 4,000 people, and to operate within two hours of all of its mainland customers.

Visit for more information

About Missing People

Missing People is the only charity in the UK which is dedicated to bringing the 240,000 children and adults that go missing every year back together with their families. Some missing people you will have heard of, but many more you won’t. For their families, life without them can be a desperate and unbearable struggle. We are there for them 24 hours a day, every day of the year, at the end of a phone, text or email, ready to use every means possible to search for and find their missing loved ones and to provide vital on-going support to families where the agonising wait turns into years, not just days. You can call or text 116 000 for advice, support and options if you, or someone you love, goes missing or runs away - it’s free, 24 hour and confidential.

To help the charity Missing People continue to be search for vulnerable missing people and support their families, text HOPE to 70707 and donate £3 to Missing People. Text costs £3 plus network charge. Missing People receives 100% of your donation. Obtain bill payers permission. Missing People may contact you in the future to update you on their work. Customer care 08448479800.