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Palmer and Harvey Retailer Awards

The P&H Retailer Awards programme has been developed to recognise retailers who have made
outstanding industry contributions. The Awards are presented annually at the Gala Dinner, which takes place during our trade show Pro-retail, alongside prestigious P&H Supplier Awards. There are four awards:

  1. Community retailer of the year

  2. Convenience store of the year

  3. Forecourt of the year

  4. CTN of the year

Award winners will receive £1000 of stock credits and have the opportunity to be featured throughout the year as part of ongoing celebrations of the Awards programme.

Award entry:

To qualify for entry you must have an active Palmer and Harvey wholesale retail account. 
Email  your completed application to pandhawards@palmerharvey.co.uk or post to Marketing Services, P&H House, 106- 112 Davigdor Road, Hove, East Sussex, BN3 1RE.

All nominations must be accompanied by photographs and need to be received by 
Friday 14th April 2017.

Please click here to download application form

2016 winners 

Community retailer of the year - Julie Atkinson, Hollins Green Community Shop

Judges Comments

"The retailer has continually demonstrated outstanding commitment to their local community, from schoolchildren to pensioners and everyone in between. Since opening at the start of 2015, this store has firmly established itself as a hub at the heart of the community, offering much more than just a place to shop. In addition to serving as a convenience store, the shop offers WiFi, tea and coffee facilities and a much needed book exchange following the closure of the local mobile library. Their tag line is “it’s your community, it’s your village, it’s your shop.”

Convenience store of the year- Colin Mullins, CDC Buying Group Clifton

Judge's comments

"The shop works closely with suppliers to create some excellent in store theatre, as well as using specific merchandising and advertising units.They also work very closely with Palmer and Harvey, especially with PoS, merchandising and promotions. The store pride themselves on ensuring all products are kept fully stocked and shelves are kept neat, enhancing the customer experience when shopping"

Forecourt of the year - Aravinthan Ragu, Magor Services

Judge's comments

"There was a clear passion which came across in the nomination form, and to tie in with the theme this year, this forecourt demonstrated some fantastic examples of in-store theatre around the rugby world cup"

"The forecourt fully utilise every event throughout the year to maximise sales, from Mothers Day, to Christmas Day, to the Rugby Six Nations. And no doubt they’ll be working hard in the run up to the Olympics and the Euro’s this year!.Not only this, the forecourt strives to always stock products to service customers from early in the morning to late in the evening. If a customer requests a product which is not currently stocked, the team make a real effort to provide an alternative option or bring the range in.

The store standards are some of the highest in the industry, with a dedicated cleaner for the forecourt to ensure spotlessly clean pumps, gloves and towels are provided for customers and the entrance to the shop is always spotless. All aspects are thought of to ensure the customer has the best possible experience when visiting."

CTN of the year -Vance Potter, Peberday News. 

Judge's comments

"The shop stocks an excellent range of products, particularly at key times in the year such as Easter and Christmas. The whole team are extremely friendly and knowledgeable, and know a lot of their customers on a first name basis. The shop is central to the local community, providing a valuable resource, as well as getting involved in local events along with regular charitable donations.

They offer a vast home delivered news service, to ensure the community is kept up to date with local events and services, and this has also proven to be a big footfall driver for the shop. However, their main selling point is the excellent range of news and magazines on offer, both in store and for home delivery, plus an extensive range of greeting cards. They have become the destination shop in the area for these products, and are the well-deserved winner of our CTN of the year award."